About Us and Our Guiding Principles
Eclipse HomeCare provides a range of care services to help the elderly, infirm or those with disabilities to remain living at home whenever possible and for as long as possible.
With a passion for excellence and empathy for the loved ones we serve, we understand the stresses, strains and worries that many families have providing, in the very best way, for those who need help. We can give excellent companionship and personal care in order to improve the quality of their lives and enable them to remain within their own home environment.
We are a local Worcestershire based company providing high quality care, delivered in our clients’ own homes with skill, dignity, respect and compassion. All of our staff are professional, well trained and supported in their day-to-day activities.
Eclipse HomeCare has obtained the Investor in People standard and operates to Quality Assurance system in conformance with ISO 9001 and the requirements of the Care Quality Commission (CQC), who regulate home care within England.
What sets us apart from others is the quality of the Care Givers we choose, and the thorough training and support which we provide for them.
Our Values are found in our Guiding Principles
Our mission is ‘’to maintain and improve the quality of life for those whom we serve’’ and our 5 guiding principles are:
- To serve our clients and ensure that this is done with respect to their dignity
- To treat our care staff considerately, with respect and with appropriate levels of support and training
- To respect all religious differences and to honour God in all that we do
- To ensure that we encourage individual fulfillment, innovation and development at every level within the company
- To operate a sustainable and profitable business with values that deliver excellence of service.
’’ Since Eclipse HomeCare have been looking after my lovely mum, they have given me peace of mind while I am at work. Mum is always kept clean and the carers have really looked after her legs by putting cream on them every day, this is a great help to my mum. I have a notebook on the sitting room table that the carers leave me messages in and that helps to keep me in touch with what is going on with my mum when I am not there, I also leave them notes if I have any concerns or I can always ring the office if any problems occur. I find they are very helpful. Mum's lovely carers also leave her home clean and tidy as I would leave it. Many thanks to one and all. I would and do recommend you.’’ Mrs Janet F, Worcester